Privacy policy

 

Privacy Policy

Website: https://terrapret.com

Terrapret ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services.

By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

a. Personal Information
We may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order history

  • Payment information (processed securely via third-party gateways)

b. Usage Data
We may also collect non-personal data such as:

  • IP address

  • Browser type

  • Pages visited

  • Device type

  • Date and time of access

  • Referring URLs

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Respond to customer inquiries

  • Send order updates and service notifications

  • Improve our website and services

  • Personalize user experience

  • Conduct analytics and monitor traffic patterns

  • Comply with legal obligations

3. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. Payment information is encrypted and processed via trusted third-party providers. Our website uses SSL (Secure Socket Layer) encryption.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality

  • Understand user behavior

  • Provide personalized experiences

You may control cookie settings via your browser. Disabling cookies may impact some site features.

5. Third-Party Services

We may use third-party platforms such as payment gateways (e.g., Razorpay), analytics tools (e.g., Google Analytics), or e-commerce services (e.g., Shopify). These third parties have their own privacy policies, and we recommend reviewing them. We ensure all partners follow data protection standards.

6. Information Sharing

We do not sell or rent your personal information. We may share it with trusted partners who assist us in operations, under strict confidentiality agreements.

We may also disclose your data:

  • To comply with legal obligations

  • To respond to lawful government requests

  • To protect the rights, property, or safety of our users or business

7. Your Rights and Choices

You have the right to:

  • Access or update your personal information

  • Request data deletion

  • Withdraw consent or opt out of marketing emails

  • File a complaint with a data protection authority

To exercise these rights, contact us at terrapretclothing@gmail.com.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children. If we become aware that a child has submitted data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. If changes are significant, we will notify users via email or on our website.

11. Contact Us

For questions, requests, or complaints regarding your data, please contact:

terrapretclothing@gmail.com